Hummingbird lets you engage with your customers through Messenger, Instagram, Viber Business, and WhatsApp Business from just one tool.
(m360 account required for Viber and WhatsApp)
Just link your business' social accounts and you'll be able to engage with your customers in an instant!
Provide the best support to your customers with one inbox for all your channels
Hummingbird simplifies customer communication by providing a unified dashboard that allows you to engage in real-time discussions with your customers across multiple channels without the need to switch between various apps or devices.
Hummingbird helps you foster brand loyalty on all channels. It is designed to help you engage with your customers and keep track of all your interactions. By understanding your customers' messaging preferences, you can improve satisfaction and create long-term relationships.
Scale your business for less! Sell goods through chat even while you’re away with our ready-to-use chatbot for retail and eCommerce.
Assistants empower you to create simple yet effective chatbots to handle common customer inquiries without human intervention. From welcoming new customers to answering FAQs, Assistants will be your customers' friendly and informative first point of contact.
In Hummingbird, you can invite team members into a workspace to help you engage with your customers. You can also create and manage multiple workspaces for multiple teams.